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Frequently asked questions

Where does Quadrobros deliver?

Currently, we deliver to all cities in Morocco. We are working on expanding our shipping services internationally in the near future.

Can I track my order?

Yes! Once your order is shipped, you will receive a tracking number via email or SMS to monitor its status until it reaches you.

What is your replacement policy?

We offer replacements for defective or incorrect items as long as you contact us within 7 days of receiving your order. The item must be unworn, unused, and in its original packaging.

How long does delivery take?

Delivery typically takes 2-5 business days within Morocco, depending on your location. We’ll send you tracking information so you can follow your order’s journey.

What if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, contact us immediately at [insert contact info]. We’ll guide you through the process of returning the item and ensure you receive a replacement at no extra cost.

Can I change my order after placing it?

If your order hasn’t been shipped yet, you can contact us to update or cancel it. Once shipped, changes are no longer possible.

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